Customers may cancel subscriptions or services by contacting OmniGrow support. - If cancellation occurs before service activation, a full refund may be issued. - If services have already been delivered or partially used, refunds may be pro-rated.

Certain services and fees are non-refundable, including: - Setup or onboarding fees - Custom integrations or development work - Third-party services purchased on your behalf

If OmniGrow provides physical goods (e.g., branded devices, promotional items), returns are subject to the supplier’s policy. Goods must be unused, in original packaging, and returned within 14 days of receipt.

Approved refunds will be processed through the original payment method where possible. - Processing time: 5–10 business days depending on your bank or payment provider. - Service credits may be offered as